Worst machine I ever bought. Ariens Platinum 24" SHO (2015) - Snowblower Forum : Snow Blower Forums
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post #1 of 62 Old 12-17-2016, 10:32 AM Thread Starter
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Worst machine I ever bought. Ariens Platinum 24" SHO (2015)

I've used it a total of 6 times for approximately 3 hours total use as last winter was warm and mostly snow free. It's already broken down to unusable twice, and now requires service again. The first time I went to use it, it had a starting issue which required service. Approximately 3 weeks later it required service again for a belt issue (I believe it was the pulley if I recall correctly). Today I went out to use the blower and again it had a problem, this time it was leaking oil. This unit has proved extremely unreliable, requiring repair for what is quite literally every other use. Completely unacceptable for a new high end unit to be this unreliable and require repairs this frequently. Of all the power tools I ever bought, this is the worst. Maybe I should have bought something higher quality, like a Power Smart for $399.

Yeah, the dealer is nice and everything, but that doesn't help me at all. I need a machine that is reliable and works, not a smiling face that says, "see you in a week".


Last edited by ewhenn; 12-17-2016 at 11:09 AM.
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post #2 of 62 Old 12-17-2016, 01:39 PM
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You clearly got a lemon in the basket of juicy red apples. I feel bad for you, the dealer should replace it with a completely new machine and many apologies. If the dealer won't step up, contact Ariens directly, they care.

I have a 2013 Platinum 30 and it's been the complete opposite. It had about 8 months left on the warranty when I bought it used from the dealer that originally sold it to a fellow who had sold off his house and bought a condominium. Never needed the warranty and still don't. It's easy to appreciate that you'll probably never buy an Ariens ever again, but they should at least deliver a new one with the stickers & tags still on it so you can get top dollar for a new, never used machine and go buy something that makes you comfortable.

2015 Ariens Deluxe 28+ 921037, 414cc LCT (now son's)
2014 Ariens Platinum 30 921029, 414cc LCT (mine forever)
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post #3 of 62 Old 12-17-2016, 01:42 PM
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Originally Posted by ewhenn View Post
I've used it a total of 6 times for approximately 3 hours total use as last winter was warm and mostly snow free. It's already broken down to unusable twice, and now requires service again. The first time I went to use it, it had a starting issue which required service. Approximately 3 weeks later it required service again for a belt issue (I believe it was the pulley if I recall correctly). Today I went out to use the blower and again it had a problem, this time it was leaking oil. This unit has proved extremely unreliable, requiring repair for what is quite literally every other use. Completely unacceptable for a new high end unit to be this unreliable and require repairs this frequently. Of all the power tools I ever bought, this is the worst. Maybe I should have bought something higher quality, like a Power Smart for $399.

Yeah, the dealer is nice and everything, but that doesn't help me at all. I need a machine that is reliable and works, not a smiling face that says, "see you in a week".

You sure that is not left over oil from a oil change long ago that finally made it's way down to the bottom.

Long LIVE THE POWERSHIFT!! MAY IT NEVER RUST IN PEACE!!
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post #4 of 62 Old 12-17-2016, 01:45 PM
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There are at least 2 places it could leak from. 1 being a cracked block or from those drain pipes.

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post #5 of 62 Old 12-17-2016, 01:46 PM Thread Starter
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You sure that is not left over oil from a oil change long ago that finally made it's way down to the bottom.
It's still the original factory oil. I ~3 hours run time, manual says it's not due yet.
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post #6 of 62 Old 12-17-2016, 01:49 PM
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It's still the original factory oil. I ~3 hours run time, manual says it's not due yet.
DID you have a looksee around there.

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post #7 of 62 Old 12-17-2016, 02:17 PM Thread Starter
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There are at least 2 places it could leak from. 1 being a cracked block or from those drain pipes.
I'm pretty far from a mechanic.

I know there is a drain plug in the back on a tube, no leak there. I checked around the base where the engine attaches to the frame. I wiped my finger all the way around three sides and got no oil, and nothing is visible around that part to my eye. There is a plastic cover between the engine and augers that covers the belts, I did not take the cover off and check there. The oil seems to be dripping from inside where all the transmission parts are located from the front right corner.

I would have no idea what a cracked block would look like.


Last edited by ewhenn; 12-17-2016 at 02:23 PM.
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post #8 of 62 Old 12-17-2016, 02:31 PM
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Pop that plastic cover off and have a looksee around in there.

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post #9 of 62 Old 12-17-2016, 02:33 PM
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when you have checked the oil. did you have to add some.

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post #10 of 62 Old 12-17-2016, 02:36 PM
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Originally Posted by ewhenn View Post
....... Maybe I should have bought something higher quality, like a Power Smart for $399.


OH,SNAP!!!When you're angry,you aim right for the scrote!

Joking aside,sorry this happened.You're right,this is absolutely unacceptable.As has been stated,I'd start with the dealer,but I think Ariens themselves would be willing to do what was necessary to make you happy.
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