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post #1 of 14 Old 12-26-2017, 01:23 PM Thread Starter
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Warranty Question

I purchase a Deluxe 28 SHO about 13 months ago. I have been please with the machine and no complaints so far. I always use the electric starter without any problems. Today I went to use the recoil starter for the first time, I ran out of gas at the end of the driveway. Well the engine started up fine but it the blew the recoil starter into several pieces. I assume something got hung up. Is the recoil starter covered under warranty?


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post #2 of 14 Old 12-26-2017, 01:29 PM
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That info should be in the owners manual.

There's just one thing I'll guarantee , the best things in life, they sure AIN'T FREE !!

88 Craftsman II Trac-Plus 10/32 [wheeled conversion]
71 Ariens SnoThro 6/24 [Predator 6.5 repower]
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post #3 of 14 Old 12-26-2017, 01:35 PM
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Originally Posted by deezlfan View Post
That info should be in the owners manual.

And probably the engine manufacturer's manual, not the snowblower manual.


I'm almost positive the LCT's have a two-year warranty so you should be okay.

"It's better to have it and not need it than to need it and not have it."

2018 Ariens Platinum SHO Track 28
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post #4 of 14 Old 12-26-2017, 01:38 PM
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When purchased on an Ariens snowblower the standard warranty (not the optional consumer paid for 5 year warranty), the LCT engine carries a 3 year warranty.

Ariens Platinum 24 SHO w/369cc carbureted LCT motor


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post #5 of 14 Old 12-26-2017, 01:44 PM Thread Starter
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This is not on the list of parts not covered but I guess another question is, has anyone else had to claim a recoil starter on warranty. My dealer would not say either way. The only thing they said was, I never heard of that happening and I would need to bring in the part and they will see. It is about a $60 part that should last a lifetime but things happen.


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post #6 of 14 Old 12-26-2017, 02:04 PM
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I would call Ariens corporate tel. (920) 756-4688 (have your serial number handy) let them know about it. I would be surprised if they did not cover this under warranty.

Ariens Platinum 24 SHO w/369cc carbureted LCT motor


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post #7 of 14 Old 12-26-2017, 02:08 PM
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Ariens is a good company and I don't see why they wouldn't cover it, especially since it's a seasonal machine and probably has very little use.
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post #8 of 14 Old 12-26-2017, 02:13 PM
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Ariens is a good company and I don't see why they wouldn't cover it, especially since it's a seasonal machine and probably has very little use.
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post #9 of 14 Old 12-26-2017, 08:33 PM
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[QUOTE=Dee74;1388929]This is not on the list of parts not covered but I guess another question is, has anyone else had to claim a recoil starter on warranty. My dealer would not say either way. The only thing they said was, I never heard of that happening and I would need to bring in the part and they will see. It is about a $60 part that should last a lifetime but things happen.

Yes, I had to claim a recoil starter on my 28SHO I got a few years ago. But because the dealer I bought it from was an hour and a half away, I had them ship me a new one and I shipped them the broken one.
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post #10 of 14 Old 12-26-2017, 08:39 PM Thread Starter
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[quote=GoBlowSnow;1389721]
Quote:
Originally Posted by Dee74 View Post
This is not on the list of parts not covered but I guess another question is, has anyone else had to claim a recoil starter on warranty. My dealer would not say either way. The only thing they said was, I never heard of that happening and I would need to bring in the part and they will see. It is about a $60 part that should last a lifetime but things happen.

Yes, I had to claim a recoil starter on my 28SHO I got a few years ago. But because the dealer I bought it from was an hour and a half away, I had them ship me a new one and I shipped them the broken one.
I was wondering if I could deal directly with Ariens. The dealer is about a 2 hour round trip for me. I may try this

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