Delivered wrong machine - Snowblower Forum : Snow Blower Forums
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post #1 of 18 Old 12-11-2016, 09:45 AM Thread Starter
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Delivered wrong machine

Well I finally got my new deluxe 24 delivered yesterday,the delivery guy dropped it off at about noon like I was promised.they delivered it with about a half a tank of gas,so after I tested it out,tried out the new auto turn.i ran and got some new non-ethanol gas,I was looking it over again,and it hit me!!! The logo on the front of the dash panel is the oval one,not the new white letter "Ariens" logo.....They gave me last years model!! I paid the difference for this years model.so called them up and my salesman first tells me that's what I bought.after a brief argument he realized they screwed up.he said that they didn't have and this years deluxe 24 available until Monday,I said well we have a storm coming Sunday night I need a snowblower,so he called back said he would deliver a compact 24 to me to use till Monday and then they would get me the correct one,they wouldn't let me use the left over one till Monday,because they wouldn't be able to sell it as new after I used it..I told him I didn't care what I used as long as i had one for this storm coming,and as long as I got MY Snowthro I paid for....so when he delivered the loaner to me I showed him that's it's the leftover model and the old logo on it,he told me that it is actually this years model that I was incorrect!! Because the deluxe 24 didn't change the logos for this year!! Grrrr,"are you kidding me" I then showed him the model # on the machine,so he then called back to the shop to confirm that the machine they gave me was in fact the leftover from last year.so now they are delivering my correct Monday or tues!! Hopefully it's the correct one this time...if you can see in the picture it has the old decal on the dash panel
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2017 Ariens 24 deluxe 921045
2005 Ariens 8526 932105(sold)
Ariens ss522 (sold)
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post #2 of 18 Old 12-11-2016, 09:51 AM Thread Starter
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also the wheels are lighter shade than this years

2017 Ariens 24 deluxe 921045
2005 Ariens 8526 932105(sold)
Ariens ss522 (sold)
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post #3 of 18 Old 12-11-2016, 11:11 AM
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at least they left you one to get through the snow with, its coming down pretty good here and I hope they deliver what you paid for mon or tue. just looking at them I wouldn't know the difference, maybe you could post a pic of your new one when it arrives

current machines
1-toro2450E-38419. 1-toro3000E-38435. 1-toro 3650E-38445
2-toro 521E-38052. 1-toro xl824pt 38086
1-.............,TORO XL 624ps..............
1-............, TORO XL 824ps..............
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post #4 of 18 Old 12-11-2016, 11:31 AM
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Bummer there DUDE!!!!!!!!!!!!!!!!!

Long LIVE THE POWERSHIFT!! MAY IT NEVER RUST IN PEACE!!
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MAHALO!!!!!!!!!
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post #5 of 18 Old 12-11-2016, 12:00 PM
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Glad they made it right, but that's lame that it took so much effort to convince them. They should be the experts.

I wonder if they knew all along and we're trying to pass it off.
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post #6 of 18 Old 12-11-2016, 02:21 PM
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Hmmm... Buy online vs buy from a dealer?
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post #7 of 18 Old 12-11-2016, 02:29 PM
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Garage
Proves how important it is to be an educated consumer. ::::
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post #8 of 18 Old 12-12-2016, 01:07 PM
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Glad it worked out, that's something I thought only happened to me. Then you start to think, I'm the only one making a big deal out of this, maybe it's me, and I should just eat it. Heck no!!
Hopefully this guy has no clue, just sent you a ariens, who cares what model, the orange one. Not, I'm going to screw this guy over and send him a leftover. Insert evil laugh
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post #9 of 18 Old 12-13-2016, 06:52 PM Thread Starter
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Well I finally got the correct machine today,I took pictures of it to compare the left over to this years model,besides the decal on the front of the dash is different,also the deluxe 24 decal on the top of the bucket is gone now,it's now a Ariens gear logo.also I noticed the tag with the model number and serial number is moved behind the left wheel before it was on the rear..
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2017 Ariens 24 deluxe 921045
2005 Ariens 8526 932105(sold)
Ariens ss522 (sold)
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post #10 of 18 Old 12-13-2016, 07:36 PM
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Quote:
Originally Posted by matto View Post
Glad they made it right, but that's lame that it took so much effort to convince them. They should be the experts.

I wonder if they knew all along and we're trying to pass it off.
That would be my guess.
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