Auto Turn Not Working: Ariens Platinum Series ? - Snowblower Forum : Snow Blower Forums
 
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post #1 of 6 Old 08-03-2019, 08:33 AM Thread Starter
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Auto Turn Not Working: Ariens Platinum Series ?

Hello,


Great Forum and folks.
Hard to even think about Snowblowers now, but I imagine this is probably the best time of the year
to get them repaired.


Have an Ariens Platinum Series Sno Thro purchased in Sept. 2015. Model 921038 (24 SHO)

Has that easy turning feature, which has always worked very well until last winter. (Auto-Turn Differential)



Now\Last winter it was just about impossible to turn.
Really had to force it.
It's as if the Differential built in (I imagine) to allow this easy turning feature is frozen. But not really sure of a diagnosis.



I read here that many, many others have had the same problem, and that Ariens
"corrected" it by re-locating the axle on the newer machines being sold.


So, do I have any recourse seeing it was bought in 2015 ?
If i complain enough, will the Dealership "remember" that yes, there was a free recall and repair for it / or,...


Am I simply out of luck with this thing now ?


*How much would be reasonable for the Dealership to charge to repair it ?


*Can it even be repaired to how it worked/turned when I bought it ?

Will it likely happen again ?


Much thanks,
really appreciate your help and suggestions with this,
Bob
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post #2 of 6 Old 08-03-2019, 09:21 AM
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Some owners complained about the Autoturn not keeping a straight line. No problems were reported on the Pro models. So Ariens re-configured the chassis on many models to have the wheel axle moved forward to be closer to bucket and take weight off the bucket. Apparently this improved the Autoturn performance, but it was not a recall or a change that could be made to earlier models.

Your problem may be a rusted inner axle on the right side. When you take off the clip on right wheel you will see a circlip which retains the inner axle. Removing the wheel makes it easier to see and remove the circlip. The inner axle may be rusted to the outer axle which would effectively cause the differential not to work, it becomes a solid axle. I grease the wheel and outer axle every year and also the inner axle. When you put the inner axle back into the differential be careful to keep the washer (between frame and differential) raised so axle will go through it and engage with the flutes.

Could also be a differential failure.

Good luck.

2015 Ariens Platinum 30 SHO - model 921040
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post #3 of 6 Old 08-03-2019, 01:04 PM Thread Starter
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From OP: Re Ariens auto Turn Problem

Hello,

Thank you for taking the time to write out all of this for me.
Great info.

Will give it a try myself, before the Dealership approach.

You mention "right side".

Is there, also, something on the Left side I should be dis-assembling and looking at ?

Are there any photos, anywhere, that perhaps show all of this that you are referring to.
Not too sharp with this, and would sure help.

Again, thanks,
Bob
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post #4 of 6 Old 08-03-2019, 05:01 PM
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Quote:
Originally Posted by Robert11 View Post
Hello,

Thank you for taking the time to write out all of this for me.
Great info.

Will give it a try myself, before the Dealership approach.

You mention "right side".

Is there, also, something on the Left side I should be dis-assembling and looking at ?

Are there any photos, anywhere, that perhaps show all of this that you are referring to.
Not too sharp with this, and would sure help.

Again, thanks,
Bob
The axle is composed of two parts, a long shaft on the left side that spans the chassis with a large diameter on left and a small diameter on the right to fit into the outer right axle. Both long and short axles are fitted into the differential. The right side outer axle is retained by the C clip that can be seen in pics 2 and 3. It is not strong so needs to be removed before any work on axles or wheels removal.

The wheels are retained by a clip on both sides that fits into the groove on both axles. The clip has a long side that you pull outward to clear the axle center area and then slide off to the side. You can now see the C clip on the end of the right axle, so remove it since your wheels are likely also seized with rust to the outer axles. Lift the machine up onto its left side so you can dribble some rust disolver between inner and outer axles on right side. Now support the chassis so both wheels can be rotated. Hold one wheel and rotate the other forward and back to see if you can move the outer axle and wheel relative to the inner axle (and the other wheel). The right axle and wheel can be pulled off the machine to help separate wheel from outer axle. Once you have separated the wheel from the outer axle and the inner axle and cleaned them up and greased them (waterproof grease) then insert the outer axle over the inner axle and into the differential. Note there is a washer between the chassis and differential that needs to be raised a bit to allow the outer axle to pass through and into the differential.

I have attached a few pics showing the left axle then the right axle and then the side view of the c clip in the right axle.

Hope this helps.
Attached Thumbnails
Click image for larger version

Name:	Left axle without C clip.JPG
Views:	14
Size:	152.0 KB
ID:	156547   Click image for larger version

Name:	Right axle with C clip.JPG
Views:	16
Size:	152.6 KB
ID:	156549   Click image for larger version

Name:	Axle right side showing dia of c clip.JPG
Views:	14
Size:	160.3 KB
ID:	156551  

2015 Ariens Platinum 30 SHO - model 921040
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post #5 of 6 Old 08-04-2019, 07:40 AM Thread Starter
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Hi,


Just want to say thanks again for All the help and pix's.
Really nice of you.
Much appreciated.


Bob
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post #6 of 6 Old 08-04-2019, 05:01 PM
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Quote:
Originally Posted by Robert11 View Post
Hello,


Great Forum and folks.
Hard to even think about Snowblowers now, but I imagine this is probably the best time of the year
to get them repaired.


Have an Ariens Platinum Series Sno Thro purchased in Sept. 2015. Model 921038 (24 SHO)

Has that easy turning feature, which has always worked very well until last winter. (Auto-Turn Differential)



Now\Last winter it was just about impossible to turn.
Really had to force it.
It's as if the Differential built in (I imagine) to allow this easy turning feature is frozen. But not really sure of a diagnosis.



I read here that many, many others have had the same problem, and that Ariens
"corrected" it by re-locating the axle on the newer machines being sold.


So, do I have any recourse seeing it was bought in 2015 ?
If i complain enough, will the Dealership "remember" that yes, there was a free recall and repair for it / or,...


Am I simply out of luck with this thing now ?


*How much would be reasonable for the Dealership to charge to repair it ?


*Can it even be repaired to how it worked/turned when I bought it ?

Will it likely happen again ?


Much thanks,
really appreciate your help and suggestions with this,
Bob

It's quite possible that it has jammed up somehow, however, I would think that they would be able to remove and replace the differential. You are passed the 3 year warranty though, so it's hard to say whether they would cover you or not. Give them a call, and good luck to you.

Life is short, so if you don't have the strength to laugh at yourself,
call me.....I'll laugh at you!
2014 Ariens Deluxe 28 with 291 CC Engine
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