HSS1332 TSB/recall issues - Snowblower Forum : Snow Blower Forums
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post #1 of 12 Old 11-12-2019, 11:34 AM Thread Starter
btm
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HSS1332 TSB/recall issues

So I have a 3 year old 1332ACTD. Just under warranty for another week or two.

Take it in to Honda dealer a few weeks ago, tell them the chute control joystick acts up and there's a TSB, replace it.

The auger lock handle doesn't stay down, there's a TSB, replace it too for me.

They call me and say they ran the serial # and there's no TSBs or recalls except for an auger shear bolt, and they couldn't reproduce any issues with the joystick so they won't replace it, and they adjusted the auger handle lock and it's fine now.

What should I do lol

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post #2 of 12 Old 11-12-2019, 12:47 PM
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Quote:
Originally Posted by btm View Post
So I have a 3 year old 1332ACTD. Just under warranty for another week or two.

Take it in to Honda dealer a few weeks ago, tell them the chute control joystick acts up and there's a TSB, replace it.

The auger lock handle doesn't stay down, there's a TSB, replace it too for me.

They call me and say they ran the serial # and there's no TSBs or recalls except for an auger shear bolt, and they couldn't reproduce any issues with the joystick so they won't replace it, and they adjusted the auger handle lock and it's fine now.

What should I do lol

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that's real classy on Honda's part. i was told the warranty was "bumper to bumper" so much for that.

I'd contact the Honda corporate offices. in the U.S it's 770-497-6400 and canada 888-946-6329 ... do not have world number

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post #3 of 12 Old 11-12-2019, 12:51 PM Thread Starter
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Do you have links to the official TSBs?

I heard in Canada a lot of them don't come up in Honda's system.

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post #4 of 12 Old 11-12-2019, 01:07 PM
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I agree with orangputeh and call Honda.

My dealer (very good one by the way) couldn't replicate the slow-down transmission problem that some of the earliest 1332's were having, but I took notes when mine was acting up, called Honda and they had the dealer replace the trans. 4 years ago.

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post #5 of 12 Old 11-12-2019, 06:13 PM
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Originally Posted by orangputeh View Post
that's real classy on Honda's part. i was told the warranty was "bumper to bumper" so much for that.

I'd contact the Honda corporate offices. in the U.S it's 770-497-6400 and canada 888-946-6329 ... do not have world number

I guess I'm on the dealer's side on this. He could not find any TSBs, and could not find any problems that OP was experiencing. Hard to "fix" what the dealer thought was NOT broken.
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post #6 of 12 Old 11-12-2019, 06:26 PM Thread Starter
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I guess I'm on the dealer's side on this. He could not find any TSBs, and could not find any problems that OP was experiencing. Hard to "fix" what the dealer thought was NOT broken.
I agree somewhat. That's why I need to find the service bulletins for the issues.

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post #7 of 12 Old 11-12-2019, 07:02 PM
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Here's the tsb for intermittent slowing: https://www.snowblowerforum.com/foru...d-slowing.html

And here is [email protected]'s auger clutch lever post:https://www.snowblowerforum.com/foru...t-locking.html

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Last edited by Miles; 11-12-2019 at 07:20 PM.
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post #8 of 12 Old 11-12-2019, 10:38 PM
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Originally Posted by btm View Post
I agree somewhat. That's why I need to find the service bulletins for the issues.
Honda Canada is a whole different organization than Honda USA and does not recognize the USA service bulletins in all cases. But call the Canada CS number and talk to them about your issues...
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post #9 of 12 Old 11-13-2019, 09:10 PM Thread Starter
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Is there a service bulletins for the joystick chute on the HSS1332 or am I imagining that one?

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post #10 of 12 Old 11-14-2019, 07:33 PM
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I only see 2 issues affecting HSS blowers and that was from 4 years ago. Do you think this list can be relied upon as valid and up to date? Just seeking opinions. For example, I don't see the ones Miles linked to........

https://powerequipment.honda.com/sup...ls-and-updates

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Last edited by SkunkyLawnmowers; 11-14-2019 at 07:40 PM.
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