website certificate revoked - Snowblower Forum : Snow Blower Forums
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post #1 of 11 Old 11-06-2018, 02:39 PM Thread Starter
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website certificate revoked

Can someone explain why a get this "website certificate revoked" message when I access this site? See attached snip specific to dmp.truoptik.com
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post #2 of 11 Old 11-06-2018, 08:03 PM
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If I had to guess, my guess would be that it was referring to an ad on the page. Neither ESET nor most browsers will, by default, allow you access a page with a revoked cert.

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post #3 of 11 Old 11-06-2018, 09:22 PM
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Is your system clock on your PC set to the correct date/time/timezone? Many certificate errors are caused by the user's PC clock being out of sync with the rest of the world.
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post #4 of 11 Old 11-06-2018, 09:37 PM
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Originally Posted by tabora View Post
Is your system clock on your PC set to the correct date/time/timezone? Many certificate errors are caused by the user's PC clock being out of sync with the rest of the world.
That was my first thought as well.

I worked on a gal's desktop last year that was getting the same errors and it turned out a PC/time issue. She would stream soaps when she got home from work. It was an older PC that for whatever reason the PC time would slow down ever so slightly over months and months (probably because the RAM and processor were getting over-worked displaying HD video), and for whatever reason the PC would never "reset" from changes to/from DST. It was off a couple hours.

Updated the time/date - presto, cleared it all up. My video PC has the same issue. I use it as a PVR and home media server/editor, and when I record/edit HD video, the time slips off 30 seconds here, a minute there. Month or two later, it's off by about 5 minutes.

Take about a minute to fix up.
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post #5 of 11 Old 11-07-2018, 12:19 PM Thread Starter
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I checked my date, time, timezone. All looks good. I tried just accessing the truoptik site and had same "revoked cert" message.
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post #6 of 11 Old 11-07-2018, 12:25 PM
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Originally Posted by Chuckr View Post
I checked my date, time, timezone. All looks good. I tried just accessing the truoptik site and had same "revoked cert" message.
Your anti-virus certainly doesn't like this site. Does it happen to any other sites? Also, how up to date is your anti-virus?
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post #7 of 11 Old 11-08-2018, 11:57 AM Thread Starter
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I get the same message when I access Ganley Toyota in Akron OH. My ESET is current.

Last edited by Chuckr; 11-08-2018 at 11:58 AM. Reason: took out "if"
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post #8 of 11 Old 11-08-2018, 12:27 PM
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ESET tends to be very picky about SSL/TLS sites. Try the steps listed here: https://support.eset.com/kb6004/?loc...ewlocale=en_US
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post #9 of 11 Old 11-08-2018, 03:40 PM
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As per some of the posts here, looks to be an issue with your antivirus or perhaps flagging an ad on the site, but the sites SSL cert is certified and legitimate.

Any more issues with it on the site so far? Perhaps a wider screenshot to see if its flagging a specific ad?

- JB

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post #10 of 11 Old 11-08-2018, 04:36 PM
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Quote:
Originally Posted by Administrator View Post
As per some of the posts here, looks to be an issue with your antivirus or perhaps flagging an ad on the site, but the sites SSL cert is certified and legitimate.

Any more issues with it on the site so far? Perhaps a wider screenshot to see if its flagging a specific ad?

- JB
It was an ad. When I tried to access truoptik.com, ESET stopped me in my tracks no matter what browser I used (and yes, my clock was set right). The next day, it was fixed.

Richard
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