What brand comes back for repairs the most - Snowblower Forum : Snow Blower Forums
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post #1 of 44 Old 12-23-2018, 04:09 PM Thread Starter
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What brand comes back for repairs the most

Hi everyone. Yesterday I stopped at my local dealer to see some machines. They carry Toro, ariens and cub cadets. I almost left with a platinum 24

However the salesman said the Toro has a really nice joystick for the shute and a bigger intake for snow to reach the impeller. He also said that the ariens come back the most for service then the other 3 brands.

I had a hard time believing what he said.
What do you guys think?
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post #2 of 44 Old 12-23-2018, 04:36 PM
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I don't know much about which comes back for repairs the most...but the OPE dealer near me that I do business with is an Ariens dealer, and I notice that 8 out of 10 blowers out back for repairs are Ariens....
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post #3 of 44 Old 12-23-2018, 04:39 PM
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Originally Posted by Xilbus View Post
Hi everyone. Yesterday I stopped at my local dealer to see some machines. They carry Toro, ariens and cub cadets. I almost left with a platinum 24

However the salesman said the Toro has a really nice joystick for the shute and a bigger intake for snow to reach the impeller. He also said that the ariens come back the most for service then the other 3 brands.

I had a hard time believing what he said.
What do you guys think?
Consumer reports backs up his opinion. But not sure how accurate CR is. They use actual owner feedback now so I feel there is more weight to their surveys.

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post #4 of 44 Old 12-23-2018, 04:56 PM
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And the other part of the equation is how many of each, Toro, Ariens and Cub Cadets are in that dealers area and what is the percentage of those machines that come in for service. If you have a lot more of one brand than another it would be natural to have more in for service and repair.
And is service just service like adjustments, plug, oil change, belt ... or is it a repair ? If there are a lot of machines in for service it might just indicate you have a lot of folks with more money than time or skills.
Like a guy who drives his new Vette or Porsche around in the winter. You figure he should be able to afford a winter car but then again maybe they're only going to have it for a year or two.

The Cub is an MTD painted yellow but it's not bad and will get the job done. Personally I'd go for either the Toro or Ariens based on specs, price and warranty. Did you try the joystick and did you like it ?

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post #5 of 44 Old 12-23-2018, 05:55 PM
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What are the repairs being performed. Simple adjustments after the break-in period or parts failing? Also as mentioned, how many of each brand are being sold at this dealership and what percentage of them come back for warranty repairs. That's the info I would like .
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post #6 of 44 Old 12-23-2018, 05:56 PM
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fix whatever comes in, worst is troy bilt and it twin cub followed by you guessed it ariens. why toro has less problems i sure don't know.
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post #7 of 44 Old 12-23-2018, 09:51 PM
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What tends to break on them? I'm most interested in what breaks on an Ariens since I have one (any spare parts I should keep on hand?), but curious about the rest as well.

Ariens Platinum 24 SHO EFI
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post #8 of 44 Old 12-24-2018, 05:50 AM
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What tends to break on them? I'm most interested in what breaks on an Ariens since I have one (any spare parts I should keep on hand?), but curious about the rest as well.
shear pins and belts should keep you running
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post #9 of 44 Old 12-24-2018, 05:59 AM
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What tends to break on them? I'm most interested in what breaks on an Ariens since I have one (any spare parts I should keep on hand?), but curious about the rest as well.
For me personally, I like to keep extra shear pins, belts and a friction disc (wheel) on hand for my Ariens and Craftsman snow blowers. If one of these parts go, I can you use my backup blower to finish snow removal, then work on the other without having to hunt for the parts; kind of a time saver!

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post #10 of 44 Old 12-24-2018, 11:36 AM
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I'm of the mind set of having a backup, and a backup backup. But I like snowblowers! I also have multiple machines at any one time for sale to bail me out.
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