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Off Season Is The Time For Services , Repairs , and Upgrades. How Do You Keep People Engaged?

956 Views 18 Replies 12 Participants Last post by  orangputeh
Just wondering what snowblower mechanics and small engine shops do to keep people engaged to have their snowblowers worked on in off season instead of majority that wait until last minute.

It's frustrating.

Every time it snows I am slammed with questions, emergency repair requests, service requests in late fall or all thru the winter.

Almost every breakdown I encounter is avoidable. if only people kept up on maintenance by having a service every 100 hours or so and not when it breaks down.

What do you do to have snowblower owners be more proactive???
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They already have half the yard filled with snowblowers and a waiting list .
Yet another reason that I do my own maintenance for non-warranty/service bulletin items... My snowblower lives in the garage when it's not being used; if I bring it to the dealer, it will sit outside in the weather for weeks or months. My old Honda dealer had two big buildings to store equipment pre & post servicing, but the current ones do not.
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