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New Ariens Platinum RapidTrak issues with track angle adjuster modes

6.6K views 16 replies 8 participants last post by  johannes  
#1 ·
Hi to all and Happy New Year,

Just got a brand new Ariens Platinum RapidTrak 28 SHO. I was excited about the power, capacity, and the different track modes, as I have a long and moderately steep driveway. I have encountered some issues with the track angle adjuster.

The problem I'm experiencing is that the height adjuster lock pin is not engaging fully and at times is difficult to disengage. When changing modes from "wheel" to "track" to "digger", squeezing the height adjuster handle should disengage the lock pin from the height adjuster bar which allows for the mode change to occur, ie., when the main body is tilted for "wheel", leveled for "track", or slightly lifted for "digger" modes. The height adjuster bar moves to the corresponding notch and then the spring-tension lock pin should snap into the notch to lock it. Well not so easy. More often than not, the lock pin just moves half-way and does not engage. I then have to bounce the machine to get that pin to engage. This problem is especially present when the front basket is not flat. Sometimes, the lock pin doesn't disengage unless extra force is used in squeezing the adjuster handle and pushing up or down on the handle bars, especially with "digger" mode.

Hardware is without visible damage and spring is in place. Adjusting the cable doesn't help. Bolts are tight. Of note, if I keep pushing down on the height adjuster bar (that black bar that connects to the height adjuster plate and lock pin assembly to the rear axle) and have someone else go through changing the modes while on a flat surface in the garage, it seems to fix the problem, but can't be doing that when in use!

I am posting this to see if anyone has similar experiences and whether this is a common problem for Ariens RapidTrack models or something particular to my unit that needs to get fixed, and if any sugggestions.

Thanks!
 
#2 ·
I had to adjust my cable slightly this year, the second season. I don’t have any more room to adjust the cable any tighter. I try to keep the selector greased up so it moves freely even when full of ice and snow. I do lift up slightly when taking the machine out of dig mode only because it seems like it puts too much force on the cable. Could it be your cable is simply too long?
 
#5 ·
I had to adjust my cable slightly this year, the second season. I don’t have any more room to adjust the cable any tighter. I try to keep the selector greased up so it moves freely even when full of ice and snow. I do lift up slightly when taking the machine out of dig mode only because it seems like it puts too much force on the cable. Could it be your cable is simply too long?

Thanks! Glad to be here.

Excellent thought as there was slack in the cable. However, I tightened the cable to a slight give and to no slack, but still having same issues. Visually inspecting the track angle assembly hardware while in action, the bottom part of the notch (second notch from the top) is slightly higher than the groove of the attached lock plate which snags the lock pin as it tries to engage fully into the groove. I disassembled the hardware and reassembled, still with same problem. The height adjuster bar is a little loose and wiggles a bit that can't be corrected by retightening the bolts. The 3 bolts have equal sized spacers. Two of the bolts attach from the inside plate to the outside plate through punch holes in the height adjuster bar. The 3rd bolt attaches the 2 plates and goes through the large long cutout in the height adjuster bar with a spacer. Looks like this gives it wiggle room. Thought of maybe getting a larger spacer for this bolt, but if it impacts the sliding action of the adjuster bar that would give more problems. Also the other bolts with spacers give the bar some wiggle room, and not sure if this would solve anything. Not sure if this is a design flaw or if the factory installed parts may be just slightly off causing the bar and groove mismatch or if this is normal and just needs some kind of special tweak?
 
#6 ·
I would take it to the dealer and have them sort it out, that is what warranty is for.

If they can't turn it around for you in a couple days to a week, and you can live with it for now, take it back in the spring.
 
#9 ·
Thanks for the tip and pictures MSP Paul! Loosening the bolt makes it easy to release the lock pin. However, the lock pin still snags the bottom edge of the notch on the height adjuster bar. What's interesting is that when I adjust the skid shoes to give the scraper blade a gap, it makes the lock pin issue a whole lot worse, especially when it's 1/4".
 
#13 ·
I don't think you have a problem at all. The adjustments are not clearly laid out in the manual as I found out from the experts on this forum. My 2022 Pro RapidTrak works like yours and a short time ago I tried a Platinum RapidTrak in a showroom and that works the same too. When new there is a bit of extra friction so some care is needed in the adjustments. All the bolts need to be tight and not slackened off.

The track adjuster handle on mine was stiff and did not move freely, so I put some oil on the fulcrum and that freed up the handle to move with a light spring force. Once the handle was freed the adjustment of the cable was a lot easier. I aligned the locking pin in the slot and it did not reach the end of the travel. So I adjusted the cable locking nuts to take out all the slack in the cable and the locking pin bottomed out in the slot as specified by Ariens manual.

To get wheel mode I just pulled the adjuster lever to the handlebar and pressed the handles down and released the handle and the locking pin entered the slot and wheel mode is locked in. Then to move to locked track mode pull the adjuster handle to the handlebar to release the locking pin and the track lowers but does not lock, the locking pin rests against the adjuster bar (your 1/4" or so) and not the slot. To get the locked track mode you just lift up on the handlebars a little and pin enters the slot and is locked in. So you don't actually have a problem at all it is just another step you are missing. Not entirely clear from the manual. I never use the Dig-in mode, but the procedure is again pull the adjuster lever to the handlebar and lift up the handlebars and release the adjuster lever and pin will lock in to the slot. When the adjuster lever is released the machine lowers abruptly so lift up a bit to cushion the drop.

I found the owner manual instructions to be not entirely clear. The website "Moving snow" guy was also confused by the instructions, but corrected his description in a text on the page.

Last spring I dismantled the track assembly to grease the drive wheel axle ends to prevent corrosion. Took the opportunity to dismantle the adjuster mechanism (part of that was necessary to remove the underpan to access chains and gears for lubrication - hydro trans). So I took the opportunity to grease all the adjuster surfaces and ensure bolts and spacers were tight and lubricated. If you want to lubricate the axle ends then I did a little writeup with the Ariens spec for track tension adjustment.

Hope this helps.
 
#14 ·
Same here with my 28" RapidTrack Platinum. Brandnew.
Was blowing snow and notice that when putting into "track mode" that it was not and still in wheel mode.
Next day when all was dry I looked at it and had the same "problem". First I greased all parts of the height adjustment. It did a tiny improvement, but the lockpin did not slide in smoothly as I would like. So looked closer, looking at the pin when pulling the trigger and noticed as mentioned by others, that the pin, most of the time, sits just "in front" of the groove to be in. I did not work on the cables as it did not make sense to me. Played instead on the spring which should bring the lock pin back into the supposed-to-be position and the pin will move where you want it.
I would say: the spring which pulls the lock pin into place should be a bit stronger and this misbehavior will be gone. Greasing will be a plus. (y)

When going into 'trackmode" after pulling the trigger you have 2 options to get this milimeter-play "conveniently" done:
a: pull trigger and lift the handlebar or
b: pull the trigger and push down on the axle.
Option b is easier on your back. ;)